Unauthorized repairs, dismantling, or alterations by non-Infortrend personnel.
: For specific status inquiries, you can create a new support ticket by entering your storage Serial Number or Service ID. Overview of Warranty Terms Coverage Type Standard Hardware Covers defects in materials and workmanship. Batteries Specifically for battery modules in storage systems. Software Media infortrend warranty check
Companies like , Service Express , or Continuum often cover Infortrend hardware at lower cost than OEM. If you do not have an account, you
: Visit the Infortrend Service Center and log in. If you do not have an account, you must create one to access detailed warranty information. infortrend warranty check
: This is required for all warranty inquiries and support requests. You can find the serial number on the product label attached to the exterior casing or via management software like EonOne .
: Damage from improper packaging during shipping, force majeure, or using unauthorized accessories will void the warranty. Removing original vendor labels or serial number stickers also immediately voids coverage.