Immediate Steps Taken (recommended action items — checklist)
: If the failure is due to a full disk partition (Bug PAN-313623), a reboot of the firewall is often required to clear the temporary directory and allow a successful re-fetch. Palo Alto Networks LIVEcommunity When to Contact Support request tpm test
If you have recently RMA'd a device or updated firmware, there may be a mismatch between the certificate on the device and the CSP. request tpm test
> request tpm test
