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tab, choose "Run this program in compatibility mode for" and select Device Manager Update Device Manager , right-click the " Biometric Pod " or "Unknown Device," and select Update Driver
| Error Message | Solution | |---------------|----------| | | You downloaded a 32-bit driver on 64-bit Windows, or a driver for a different OEM. Match your architecture and hardware ID. | | "Device cannot start (Code 10)" | Power management conflict. Go to Device Manager → Properties → Power Management → Uncheck "Allow the computer to turn off this device". | | "No fingerprint scanner detected" | BIOS might have disabled it. Restart → Enter BIOS (F2/Del) → Security → Fingerprint → Enable. | | Windows Hello says "Sorry, something went wrong" | Clear the Windows Biometric database: services.msc → Stop "Windows Biometric Service" → Delete contents of C:\Windows\System32\WinBioDatabase → Restart the service. | apc fingerprint sensor driver new download
Conflicting power management settings. Fix: tab, choose "Run this program in compatibility mode
Drivers for the APC Biopod are essential for the hardware to communicate with the operating system. Go to Device Manager → Properties → Power
: A system restart is typically required for the driver to initialize correctly.
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