Sometimes HiSuite "remembers" the official update check from a previous attempt. Close HiSuite and HiSuite Proxy.
Ensure the "C" number (e.g., C432, C636) in your links matches what is shown on your screen. If they don't match, the version group will fail. 3. Add RomID Manually group+version+not+match+hisuite+proxy+link
| Cause | Solution | |-------|----------| | | Find a FullOTA where all three files share the exact same version (e.g., 10.1.0.123 everywhere). | | Group mismatch (C432 vs C636) | Your phone’s current group (shown in *#*#2846579#*#* → Background settings → Version info) must match the firmware’s group. | | Preload missing | Search for a FullOTA that includes Preload. Avoid “Partial” or “OTA-MF” types. | | HiSuite Proxy out of date | Download the latest release (v1.6.2 or newer). | | HiSuite updated automatically | Uninstall HiSuite, reinstall an older version (e.g., 10.0.0.510) and block its auto-update via proxy settings. | Sometimes HiSuite "remembers" the official update check from
for specific device threads and developer-led troubleshooting for your model. Review the official GitHub discussion If they don't match, the version group will fail
If these don't align or are missing, the "Group" (the set of versions) is considered a mismatch. The Solution: Fixing the Mismatch 1. Use the "Three-Package" Rule
*#*#2846579#*#*