Locate your installation folder (often C:\TecDoc_CD or similar). Look for files like CONFIG.INI , DATABASE.INI , or SETTING.XML . Ensure the Server Name , Port (default is usually 3306 for MariaDB), and Instance Name match your current server setup [2, 5].
Even if the config file is correct, TecDoc may not have permission to read it. loading data failed check the configuration file tecdoc work
Check that the username and password in your config file match your SQL server. Server Name: If you’re running it locally, ensure the server is set to 3. Check Service Status loading data failed check the configuration file tecdoc work
: TecAlliance often takes systems offline for approximately 30 minutes every 14 days for improvements. You can check the TecAlliance Downloads page for the 2026 downtime schedule. Summary Checklist loading data failed check the configuration file tecdoc work