Copy the firmware file (often named allupgrade_aml962d4_an13_...img or similar) directly to the root directory of the drive.

| Issue | Possible fix | |--------|----------------| | Tool doesn’t detect printer | Install CH340/CP2102 driver (for USB-serial). Try different USB port. | | Update fails at 50% | Wrong firmware version. Redownload or contact seller. | | Printer dead after update | Attempt recovery mode (jump pins on mainboard). If not possible, replace mainboard. |

What is the of your TV, or the panel number printed on the large sticker inside the TV casing?

Once you have downloaded the correct , follow these steps carefully. Incorrect flashing can permanently damage the device.

Plug the TV back in while holding the button until the "Software Updating" screen appears.

For Windows 10/11, the generic drivers are often included in the OS. If not, manually downloading the driver from the Microsoft Update Catalog using the Hardware ID (VID/PID) is the safest method.