I should also mention that each model might have specific codes, so the actual error might be different. Maybe the user should provide more context or check the main error code alongside SC67310. Alternatively, if SC67310 is the main code, that's one thing, but if it's the supplementary, they need to address the main code first. I should make sure to explain both possibilities and provide general advice in case they can't find the exact code information.
“Our MP C6004 showed SC67310 three times in two months. A hard reset worked temporarily, but the firmware update completely solved it. It’s been error free for over a year.” – David K., IT Manager, Chicago
Or, more simply: