If these steps don't work, it might be a hardware issue. Tell me:
While the drive itself is by Hitachi-LG, the support is usually handled by your laptop manufacturer. You can find official downloads on sites like the Asus Support Page or Acer Support . Go to product viewer dialog for this item. hl-dt-st dvdram guc0n driver
Typically 10.0.xxxxx (Windows 10/11) or 6.3.9600 (Windows 8.1). If these steps don't work, it might be a hardware issue