The portal is designed to bring NID services directly to your home, saving you time and trips to government offices. Key features include:
| Error Message | Likely Cause | Solution | | :--- | :--- | :--- | | | You entered a 10-digit old NID on a 17-digit field, or vice versa. | Try both formats. If using 10 digits, ensure no spaces. | | “Mobile number mismatch” | Your current SIM is not registered with the EC. | Visit your mobile operator’s store. Update your NID-linked mobile number. You cannot do this online. | | “OTP not received” | Network congestion or wrong number. | Wait 2 minutes. Click “Resend.” If still fails, try after 1 hour. | | “Server error” (500) | High traffic (e.g., 10 AM-12 PM). | Try late at night (10 PM – 6 AM) or on a weekend. | | “Document too large” | Your uploaded image is >2MB. | Compress the image using a free tool (e.g., TinyPNG) or convert PDF to smaller size. | servicesnidwgovbd
: Citizens can apply for a duplicate card if their original physical card is lost or damaged. Key Technical Features NID Wallet App Integration The portal is designed to bring NID services
"Lunch is on the time I didn't waste standing in a line," Farhan laughed, waving to the tea stall owner. "Let's go." If using 10 digits, ensure no spaces