If you can still navigate the user interface, this is the safest way to restore defaults. From the home screen, navigate to . Locate and select Device Preferences or Storage & Reset . Choose the Factory Data Reset option. Confirm by selecting Erase Everything or Reset . If prompted for a password, the default is typically 0000 . Method 2: Hard Reset (Using Physical Button)
A factory reset will erase all personal data, including downloaded apps, accounts, and saved settings. HUAWEI Global set up the device from scratch after the reset is complete? Restoring Default Settings Through the RST Button Huawei Stb Q11 Factory Reset