Emily is initially kept in a cold, empty, and soundproof cell where she is deprived of human contact.
Kitty Thomas does not romanticize the situation. This is not a "Stockholm Syndrome" story where the captor turns out to be a misunderstood hero with a heart of gold. He is a villain, and the romance (if it can be called that) is born entirely out of trauma and survival mechanisms. This raw honesty is often what readers mean when they say this book is "better" than others—it stays true to the dark premise without apologizing.
The answer lies in a very specific subgenre of reader psychology: